Ross Gibbs,
Service Manager
Welcome to Sam's Auto Services in Springfield, your Premier Auto Repair and Service Shop
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Cinda E. from Springfield, OR, whose Honda was in for an auto repair service, on 2/17/2012:
Helen M. from Eugene, OR, whose Subaru was in for an auto repair, on 2/17/2012:
Cinda E. from Springfield, OR, whose Toyota was in for an auto repair service, on 2/13/2012:
Stan P. from Springfield, OR, whose Ford was in for an auto repair, on 1/31/2012:
Kyrsten B. from Eugene, OR, whose Chevrolet was in for an auto repair service, on 1/30/2012:
Carole from Springfield on 1/30/2012:
Joe from Springfield on 1/24/2012:
Helen M. from Eugene, OR, whose Subaru was in for an auto repair service, on 1/19/2012:
Monica G. from Dexter, OR, whose Chevrolet was in for an auto repair, on 1/17/2012:
Caitlin K. from Springfield, OR, whose Ford was in for an auto repair service, on 1/11/2012:
Dp M. from Fall Creek, OR, whose Subaru was in for an auto repair service, on 1/11/2012:
Jerry P. from Springfield, OR, whose Jeep was in for an auto repair service, on 1/4/2012:
Skip A. from Springfield, OR, whose Jeep was in for an auto repair, on 12/2/2011:
Rick H. from Springfield, OR, whose Ford was in for an auto repair service, on 12/2/2011:
Gordy R. from Springfield, OR, whose Dodge was in for an auto repair service, on 11/18/2011:
Gene F. from Springfield, OR, whose Toyota was in for an auto repair, on 11/1/2011:
Tiffany G. from Springfield, OR, whose Ford was in for an auto repair, on 10/28/2011:
Cinda E. from Springfield, OR, whose Toyota was in for an auto repair service, on 10/22/2011:
Dp M. from Fall Creek, OR, whose Acura was in for an auto repair service, on 10/19/2011:
Marion E. from Springfield on 10/11/2011:
Walter R. from Walterville, OR, whose Toyota was in for an auto repair service, on 9/29/2011:
Jerry P. from Springfield, OR, whose Ford was in for an auto repair service, on 8/26/2011:
Bruce H. from Springfield on 8/21/2011:
Skip A. from Springfield, OR, whose Ford was in for an auto repair, on 8/20/2011:
Helen M. from Eugene, OR, whose Subaru was in for an auto repair service, on 8/11/2011:
Jim G. from Springfield, OR, whose Ford was in for an auto repair, on 8/10/2011:
Jessica B. from Springfield, OR, whose Honda was in for an auto repair, on 7/21/2011:
Victor D. from Springfield, OR, whose Chevrolet was in for an auto repair, on 7/10/2011:
D P M. from Fall Creek, OR, whose Ford was in for an auto repair, on 7/9/2011:
Bonnie K. from Springfield, OR, whose Volkswagen was in for an auto repair service, on 7/8/2011:
Andy R. from Springfield, OR, whose Ford was in for an auto repair, on 6/26/2011:
Marion E. from Springfield on 6/21/2011:
Larry H. from Springfield, OR, whose Chevrolet was in for an auto repair, on 6/16/2011:
Cinda E. from Springfield, OR, whose Honda was in for an auto repair service, on 6/15/2011:
Gene F. from Springfield, OR, whose Geo was in for an auto repair service, on 5/31/2011:
Edward M. from Springfield, OR, whose Ford was in for an auto repair, on 5/28/2011:
Anonymous from Springfield on 5/25/2011:
Russel W. from Springfield, OR, whose Acura was in for an auto repair service, on 5/17/2011:
Dan B. from Springfield, OR, whose Dodge was in for an auto repair service, on 5/5/2011:
Michelle W. from Springfield, OR, whose Toyota was in for an auto repair service, on 3/23/2011:
Pam L. from Springfield, OR, whose Saturn was in for an auto repair, on 3/14/2011:
Zak B. from Eugene, OR, whose Nissan was in for an auto repair, on 3/1/2011:
Tom W. from Springfield, OR, whose Ford was in for an auto repair, on 2/23/2011:
Eric R. from Eugene, OR, whose Mazda was in for an auto repair, on 2/23/2011:
Beth P. from Vida, OR, whose Kia was in for an auto repair, on 2/18/2011:
Marita N. from Springfield, OR, whose Honda was in for an auto repair service, on 2/16/2011:
Jim B. from Springfield, OR, whose Dodge was in for an auto repair, on 2/15/2011:
Elijah R. from Eugene, OR, whose Ford was in for an auto repair service, on 2/7/2011:
Eric R. from Eugene, OR, whose Isuzu was in for an auto repair service, on 2/7/2011:
Gabriel C. from Springfield, OR, whose Saturn was in for an auto repair service, on 2/7/2011:
Penny S. from Noti, OR, whose Kia was in for an auto repair service, on 2/4/2011:
Marion from Springfield on 1/27/2011:
Mark M. from Springfield, OR, whose Jeep was in for an auto repair service, on 1/26/2011:
Jerry P. from Springfield, OR, whose Ford was in for an auto repair service, on 1/20/2011:
Karen T. from Springfield, OR, whose Ford was in for an auto repair service, on 1/14/2011:
Tina S. from Springfield, OR, whose Jeep was in for an auto repair service, on 1/14/2011:
Linda S. from Springfield, OR, whose Honda was in for an auto repair service, on 1/8/2011:
Ed M. from Springfield, OR, whose Dodge was in for an auto repair service, on 1/8/2011:
Cinda E. from Springfield, OR, whose Toyota was in for an auto repair service, on 1/7/2011:
Cinda E. from Springfield, OR, whose Toyota was in for an auto repair service, on 1/7/2011:
Monica G. from Dexter, OR, whose Honda was in for an auto repair service, on 1/7/2011:
Charlene C. from Springfield, OR, whose Mini was in for an auto repair service, on 1/5/2011:
Robert B. from Jasper, OR, whose Oldsmobile was in for an auto repair service, on 1/3/2011:
Jim B. from Springfield, OR, whose Dodge was in for an auto repair service, on 12/17/2010:
Jeff E. from Springfield on 12/14/2010:
Dennis M. from Vida, OR, whose Chevrolet was in for an auto repair service, on 12/11/2010:
Debbie R. from Springfield on 12/10/2010:
Michael Hodgins @ A. from Springfield on 12/6/2010:
Cinda E. from Springfield, OR, whose Honda was in for an auto repair service, on 12/3/2010:
Jane K. from Eugene, OR, whose Subaru was in for an auto repair service, on 10/9/2010:
Tim & Beth B. from Springfield, OR, whose Plymouth was in for an auto repair service, on 10/8/2010:
Pati Poniecki (barbara A. from Springfield on 10/7/2010:
Jerry P. from Springfield, OR, whose Jeep was in for an auto repair service, on 10/6/2010:
Larry S. from Springfield, OR, whose Chevrolet was in for an auto repair service, on 10/2/2010:
Judy Mc A. from Springfield on 10/2/2010:
Marysia from Springfield on 9/22/2010:
Myrna B. from Springfield, OR, whose Cadillac was in for an auto repair service, on 9/18/2010:
Grover B. from Springfield, OR, whose GMC was in for an auto repair service, on 9/15/2010:
John L. from Creswell, OR, whose Acura was in for an auto repair service, on 9/9/2010:
Don Z. from Springfield, OR, whose Chevrolet was in for an auto repair service, on 8/30/2010:
Wayne And Joan G. from Springfield on 8/30/2010:
Ashlee D. from Springfield, OR, whose Volkswagen was in for an auto repair service, on 8/30/2010:
Michelle W. from Springfield, OR, whose Toyota was in for an auto repair service, on 8/26/2010:
"Sam's is a great shop! ... friendly, skillful, fair-priced."
Helen M. from Eugene, OR, whose Subaru was in for an auto repair, on 2/17/2012:
"I've always been very satisfied and would recommend Sam's."
Cinda E. from Springfield, OR, whose Toyota was in for an auto repair service, on 2/13/2012:
"Great service; reliable people; good prices."
Stan P. from Springfield, OR, whose Ford was in for an auto repair, on 1/31/2012:
"They always do a great job and take pride in their work"
Kyrsten B. from Eugene, OR, whose Chevrolet was in for an auto repair service, on 1/30/2012:
"That they do excellent work, are reasonably priced, and that they provide excellent customer service."
Carole from Springfield on 1/30/2012:
"Got appointment quickly, problem was diagnosed and handled efficiently."
Joe from Springfield on 1/24/2012:
"I always recommend Sam's. It's all about trust. When I pay for repairs, I know the repairs were needed & the price for repairs is accurate and fair. That's verbatim what I tell others."
Helen M. from Eugene, OR, whose Subaru was in for an auto repair service, on 1/19/2012:
"Always professional, courteous, willing to explain problems & procedures"
Monica G. from Dexter, OR, whose Chevrolet was in for an auto repair, on 1/17/2012:
"They take the time to listen to you. Customer service is outstanding"
Caitlin K. from Springfield, OR, whose Ford was in for an auto repair service, on 1/11/2012:
"Very helpful and friendly. I didn't feel like I was dealing with the "stereotypical mechanic" who was just after my money. I was treated like a person and not a checkbook."
Dp M. from Fall Creek, OR, whose Subaru was in for an auto repair service, on 1/11/2012:
"Good service at a reasonable price"
Jerry P. from Springfield, OR, whose Jeep was in for an auto repair service, on 1/4/2012:
"I would tell them that I have been completely satisfied with all my dealings with Sam's."
Skip A. from Springfield, OR, whose Jeep was in for an auto repair, on 12/2/2011:
"Fully Satisfied with the work they perform!"
Rick H. from Springfield, OR, whose Ford was in for an auto repair service, on 12/2/2011:
"Competent, friendly and very responsive. They took the time to explain the problem, the solution and our options."
Gordy R. from Springfield, OR, whose Dodge was in for an auto repair service, on 11/18/2011:
"Great customer service and a fair price for repairs. They also advise you about your cars condition."
Gene F. from Springfield, OR, whose Toyota was in for an auto repair, on 11/1/2011:
"If someone asks I always recommend Sam's as a good place to take their car. Especially if it is a single women because I know they will be honest and fair with them."
Tiffany G. from Springfield, OR, whose Ford was in for an auto repair, on 10/28/2011:
"ive been going to them for years and a lot of people and agencies i know use them and have always been very happy with the outcome."
Cinda E. from Springfield, OR, whose Toyota was in for an auto repair service, on 10/22/2011:
"Great shop! go there!"
Dp M. from Fall Creek, OR, whose Acura was in for an auto repair service, on 10/19/2011:
"The service is good and the prices are fair."
Marion E. from Springfield on 10/11/2011:
"Prompt, honest, friendly, accurate."
Walter R. from Walterville, OR, whose Toyota was in for an auto repair service, on 9/29/2011:
"Highly recommended for honesty and quality of service"
Jerry P. from Springfield, OR, whose Ford was in for an auto repair service, on 8/26/2011:
"Both the quality of work and customer service are exceptional."
Bruce H. from Springfield on 8/21/2011:
"That I was happy with the service."
Skip A. from Springfield, OR, whose Ford was in for an auto repair, on 8/20/2011:
"It's an Honest Shop that solves the Problem for a competitive price!"
Helen M. from Eugene, OR, whose Subaru was in for an auto repair service, on 8/11/2011:
"reliable and friendly service"
Jim G. from Springfield, OR, whose Ford was in for an auto repair, on 8/10/2011:
"Knowledgeable staff and great customer service"
Jessica B. from Springfield, OR, whose Honda was in for an auto repair, on 7/21/2011:
"They are friendly and knowledgeable."
Victor D. from Springfield, OR, whose Chevrolet was in for an auto repair, on 7/10/2011:
"Excellent workmanship, caring and conscientious."
D P M. from Fall Creek, OR, whose Ford was in for an auto repair, on 7/9/2011:
"High quality, personal service, reasonable pricing"
Bonnie K. from Springfield, OR, whose Volkswagen was in for an auto repair service, on 7/8/2011:
"They were very courteous, timely and completed the maintenance. I would also add that they are very reliable and I do have confidence in the service my vehicle receives from this garage."
Andy R. from Springfield, OR, whose Ford was in for an auto repair, on 6/26/2011:
"Sam's Auto Service is HONEST and EFFICIENT and will work with your schedule when you need a quick fix/repair. I highly recommend them."
Marion E. from Springfield on 6/21/2011:
"The customer service is personable and friendly, they work with integrity and I highly recommend them!"
Larry H. from Springfield, OR, whose Chevrolet was in for an auto repair, on 6/16/2011:
"Great service and quality workmanship."
Cinda E. from Springfield, OR, whose Honda was in for an auto repair service, on 6/15/2011:
"I love Sam's! They've been my mechanics for over 20 years."
Gene F. from Springfield, OR, whose Geo was in for an auto repair service, on 5/31/2011:
"I always recommend Sam's to anybody that asks"
Edward M. from Springfield, OR, whose Ford was in for an auto repair, on 5/28/2011:
"recommend, they give straight forward answers and options. Its easy to drop by and talk to a service consultant. I was invited into the shop to review the car."
Anonymous from Springfield on 5/25/2011:
"My experience has all been very positive. I would tell them that Sam's is the best repair shop that I have been to."
Russel W. from Springfield, OR, whose Acura was in for an auto repair service, on 5/17/2011:
"I've always been happy with their service."
Dan B. from Springfield, OR, whose Dodge was in for an auto repair service, on 5/5/2011:
"the work is always done right the first time, never a question of the work there, I have used them for over 10 years"
Michelle W. from Springfield, OR, whose Toyota was in for an auto repair service, on 3/23/2011:
"They were great and only repaired what needed to be repaired. Very honest about my car problems."
Pam L. from Springfield, OR, whose Saturn was in for an auto repair, on 3/14/2011:
"I have recommended Sam's to other people and I would do so again. I have found them honest and willing to find a solution to problems another shop said couldn't be fixed."
Zak B. from Eugene, OR, whose Nissan was in for an auto repair, on 3/1/2011:
"The staff at Sam's were very helpful, and explained to me what the problem was and what had to be done to fix it. They even offered me rides to and from the shop if it was needed! If someone asked me, I'd tell them to go there."
Tom W. from Springfield, OR, whose Ford was in for an auto repair, on 2/23/2011:
"Honest and reasonable, explained possible solutions before service."
Eric R. from Eugene, OR, whose Mazda was in for an auto repair, on 2/23/2011:
"One word comes to mind: Integrity! And this repair is just another example. They will NOT do a repair that is unnecessary even if it was in their original diagnosis."
Beth P. from Vida, OR, whose Kia was in for an auto repair, on 2/18/2011:
"They were able to include a couple of last-minute tasks with my scheduled service. The staff is very polite and professional."
Marita N. from Springfield, OR, whose Honda was in for an auto repair service, on 2/16/2011:
"Honesty, friendliness, great communication. I can ask them to fix whatever they find and I know it will be done. I don't have to worry that they will make up problems to be fixed. I trust them."
Jim B. from Springfield, OR, whose Dodge was in for an auto repair, on 2/15/2011:
"They can figure out the problem from experience and training, not from part changing and getting lucky."
Elijah R. from Eugene, OR, whose Ford was in for an auto repair service, on 2/7/2011:
"Honest and Dependable! This shop provided some of the best customer service I have ever received. Everyone from the technicians to there service advisers are extremely helpful and knowledgeable. Thank you Sam's Auto Service you have earned a customer for life."
Eric R. from Eugene, OR, whose Isuzu was in for an auto repair service, on 2/7/2011:
"I have been going to Sam's Automotive for 13 years now and would not consider going anywhere else! They take care of all my vehicles (5 total). Simple descriptive words? Honest, Trustworthy, Excellent work."
Gabriel C. from Springfield, OR, whose Saturn was in for an auto repair service, on 2/7/2011:
"Excellent customer service and quality of work. I will probably not go to another shop as long as I am in the area."
Penny S. from Noti, OR, whose Kia was in for an auto repair service, on 2/4/2011:
"They give great service, stand behind their work, are friendly, courteous and take the time to explain the situation/work to the customer in a straightforward, easy to understand manner."
Marion from Springfield on 1/27/2011:
"I would tell them that I'm a person there. I am known by name. The workers really care. And I receive excellent service. They even found a screw in my tire!"
Mark M. from Springfield, OR, whose Jeep was in for an auto repair service, on 1/26/2011:
"The service is exceptional. The repairs are fixed right the first time. The service advisors are very knowledgeable and friendly."
Jerry P. from Springfield, OR, whose Ford was in for an auto repair service, on 1/20/2011:
"My experience has been very positive. Work has been done quickly, and I have been informed of what needed to be done and at a level that I could understand."
Karen T. from Springfield, OR, whose Ford was in for an auto repair service, on 1/14/2011:
"I appreciate their honesty and efforts above and beyond the call of duty to help."
Tina S. from Springfield, OR, whose Jeep was in for an auto repair service, on 1/14/2011:
"they took the time to explain everything they did and why also what needed to be done in future and why and the results. they did not rush me out even thou their work was done. they answered all my questions. there service was some of the best i have ever had. thank you"
Linda S. from Springfield, OR, whose Honda was in for an auto repair service, on 1/8/2011:
"Being female it is easy to get "taken" by auto repair companies that just want to put money in their pockets by adding repairs that are not needed. I didn't feel that Sam's would do that. I know many women who are looking for a reliable repair service and I would definitely recommend Sam's."
Ed M. from Springfield, OR, whose Dodge was in for an auto repair service, on 1/8/2011:
"That you were honest, knowledgeable, reasonably priced and fast."
Cinda E. from Springfield, OR, whose Toyota was in for an auto repair service, on 1/7/2011:
"I highly recommend Sam's; they've given my family exceptional service for over 20 years."
Cinda E. from Springfield, OR, whose Toyota was in for an auto repair service, on 1/7/2011:
"Exceptional service, knowledgeable and friendly office, trustworthy pricing."
Monica G. from Dexter, OR, whose Honda was in for an auto repair service, on 1/7/2011:
"Customer Service is over and above. They go out of there way for you. Would recommend to any one."
Charlene C. from Springfield, OR, whose Mini was in for an auto repair service, on 1/5/2011:
"i would highly recommend sams auto service to anyone! great speedy and professional service. sams auto service went above and beyond for my service call."
Robert B. from Jasper, OR, whose Oldsmobile was in for an auto repair service, on 1/3/2011:
"That I have confidence in their integrity and ability."
Jim B. from Springfield, OR, whose Dodge was in for an auto repair service, on 12/17/2010:
"They rock! they deal with my wife well and are honest about repairs."
Jeff E. from Springfield on 12/14/2010:
"Excellent in all areas, questions, service and personable"
Dennis M. from Vida, OR, whose Chevrolet was in for an auto repair service, on 12/11/2010:
"Sam's Auto Services is run by people who are reliable, honest, and trustworthy. They get work done quickly and professionally. Ross and Chris are easy to talk to, and take the time to explain the problem with your vehicle and offer all available solutions. They go above and beyond to help their customers."
Debbie R. from Springfield on 12/10/2010:
"Kind customer service, great quality work and diligent follow through care. I've required Sam's Auto Service's twice now and on both occasions I was treated with respect and kindness."
Michael Hodgins @ A. from Springfield on 12/6/2010:
"Friendly, convenient, quality repairs. great customer service."
Cinda E. from Springfield, OR, whose Honda was in for an auto repair service, on 12/3/2010:
"I highly recommend Sam's Auto Services; they are honest, fair priced, and very skilled auto repairmen."
Jane K. from Eugene, OR, whose Subaru was in for an auto repair service, on 10/9/2010:
"It is exceptional. They are the best and the drive across three counties is worth it."
Tim & Beth B. from Springfield, OR, whose Plymouth was in for an auto repair service, on 10/8/2010:
"We wouldn't take our vehicles anywhere else!"
Pati Poniecki (barbara A. from Springfield on 10/7/2010:
"I have already told friends about Sams and will continue to recommend them."
Jerry P. from Springfield, OR, whose Jeep was in for an auto repair service, on 10/6/2010:
"I am a fairly regular customer and each time that I came in for service I was treated quickly and fairly."
Larry S. from Springfield, OR, whose Chevrolet was in for an auto repair service, on 10/2/2010:
"They have great customer service and the job was done."
Judy Mc A. from Springfield on 10/2/2010:
"They are customer and service oriented. That their sole goal was to make you happy with the completed job and the little touches that you provide. I have never had a bad experience and you spoil me. And that keeps me coming back."
Marysia from Springfield on 9/22/2010:
"Felt confident high quality work was done despite my lack of automotive knowledge. Great customer service."
Myrna B. from Springfield, OR, whose Cadillac was in for an auto repair service, on 9/18/2010:
"They were friendly and did the job in record time.I am a Realtor and need my car ready."
Grover B. from Springfield, OR, whose GMC was in for an auto repair service, on 9/15/2010:
"the best shop in springfield,and good prices,great service"
John L. from Creswell, OR, whose Acura was in for an auto repair service, on 9/9/2010:
"knowledgeable, attention to detail"
Don Z. from Springfield, OR, whose Chevrolet was in for an auto repair service, on 8/30/2010:
"Because I had purchased a small motor home, I found it needed some repairs and another repair shop I have done business with for many years recommended Sam's. I quickly found they do quality repairs with great customer service and friendly place to go for all types of repair jobs. I would never hesitate to recommend Sam's Auto Services to anyone asking."
Wayne And Joan G. from Springfield on 8/30/2010:
"Trust the advice and services provided to be the best. Willing to answer any questions. Sam's Auto goes the extra mile to resolve issues. Always helpful and friendly !"
Ashlee D. from Springfield, OR, whose Volkswagen was in for an auto repair service, on 8/30/2010:
"They have been great. They are extremely easy to work with and I have already recommended them to friends and family."
Michelle W. from Springfield, OR, whose Toyota was in for an auto repair service, on 8/26/2010:
"They were excellent and friendly plus informational. They looked around to find me the best price that they could."
NAPA Nationwide Peace of Mind Warranty Covers Parts and Labor on Qualifying Repairs and Services for 12 Months/12,000 Miles.
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We service and repair the following makes:
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